mihoyo Jurisdiction Notice
We at mihoyo operate an online gaming and sportsbook platform available only in jurisdictions where local law permits such services. This notice explains our service availability, the legal responsibility of users, and how we determine where mihoyo can be accessed.
Our platform offers live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger, Sic Bo), sportsbook markets (Liga 1, Piala AFF, Champions League, Premier League, MotoGP), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports coverage (Mobile Legends, Free Fire, PUBG Mobile). Access to these services depends entirely on whether your jurisdiction permits online gaming. We do not determine this — local law does.
This page clarifies our position on jurisdiction, user eligibility, and legal responsibility. We encourage you to read it carefully before accessing mihoyo.
Service Availability and Jurisdiction Restrictions
Where mihoyo operates
We at mihoyo do not offer our services in jurisdictions where online wagering is prohibited by local law. Our services are available only where applicable regulations permit. We do not claim to be licensed in any specific country or region. Instead, we describe our service as available where local law allows.
Users in Jakarta, Surabaya, Bandung, Medan, and Semarang may access mihoyo only if their local jurisdiction permits online gaming. We do not make this determination — you do. You are responsible for verifying that access to and use of mihoyo complies with the laws of your own jurisdiction.
User responsibility for legal compliance
By accessing mihoyo, you confirm that you are accessing the platform from a jurisdiction where online gaming is legally permitted. We do not verify your location automatically, and we do not prevent access from restricted jurisdictions. This is your responsibility. If you access mihoyo from a jurisdiction where online gaming is prohibited, you do so at your own legal risk.
We are not liable for any legal consequences you may face in your jurisdiction as a result of accessing or using mihoyo. If your local law prohibits online gaming, and you access mihoyo anyway, any legal action taken against you is between you and your local authorities — not between you and mihoyo.
We at mihoyo do not determine whether online gaming is legal in your jurisdiction. That is a question of local law. You are responsible for knowing and following the law where you live.
Account eligibility and age requirements
To open an account on mihoyo, you must be of legal age in your jurisdiction. In most jurisdictions, this means 18 years or older. However, some jurisdictions may have different age requirements. You are responsible for verifying the legal age requirement in your jurisdiction and confirming that you meet it.
When you create a mihoyo account, you represent that you are of legal age and that you are accessing the platform from a jurisdiction where online gaming is permitted. If we discover that you are underage or accessing from a restricted jurisdiction, we reserve the right to suspend or terminate your account without notice or liability.
Account suspension and termination
If we become aware that you are accessing mihoyo from a jurisdiction where online gaming is prohibited, we may suspend or terminate your account immediately. We are not required to provide advance notice or explanation. Any funds in your account will be returned to your most recent deposit payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet) within thirty days, subject to any amounts you owe mihoyo.
We may also suspend or terminate your account if you provide false information about your location or age, or if you attempt to circumvent our jurisdiction restrictions using VPN or other tools. Circumventing jurisdiction restrictions violates our terms and may expose you to legal liability in your jurisdiction.
Our mihoyo Legal Framework
No license claims
We at mihoyo do not claim to be licensed in Indonesia, any other specific country, or any region. We do not state that we are "officially licensed" or "regulated by" any authority. We describe our service as available where local law permits. This is the extent of our jurisdiction claim.
If you see marketing material claiming that mihoyo is licensed in a specific jurisdiction, that material does not represent our official position. Our official position is stated in this notice: we operate where local law permits, and users are responsible for verifying legal compliance in their own jurisdiction.
Data protection and privacy
We at mihoyo protect your personal data according to our privacy policy. Your name, email, phone number, and identity documents are encrypted and stored securely. We do not share your data with third parties for marketing purposes. We use your information only for account management, payment processing, and regulatory compliance.
Our privacy policy is available on our website. We encourage you to read it before opening an account. If you have questions about how we handle your data, contact our support team via email or live chat.
Terms and conditions
Our full terms and conditions are published on our website. These terms govern your use of mihoyo and outline your rights and obligations. By accessing mihoyo, you agree to be bound by these terms. If you do not agree with any term, you should not access the platform.
Our terms cover account opening, deposits and withdrawals, bonus terms, dispute resolution, and account termination. They also clarify that we are not liable for legal consequences arising from access in restricted jurisdictions.
- Jurisdiction determination
- You are responsible for determining whether online gaming is legal in your jurisdiction. We do not make this determination for you.
- Age verification
- You must be of legal age in your jurisdiction to access mihoyo. We may request proof of age during account verification.
- Account termination
- We may terminate your account if we believe you are accessing from a restricted jurisdiction or if you are underage.
- Fund return
- If your account is terminated, remaining funds will be returned to your deposit payment method within 30 days.
- Legal liability
- We are not liable for legal consequences arising from your access to mihoyo in a restricted jurisdiction.
Contact for legal inquiries
If you have questions about our jurisdiction policy, our legal status, or whether mihoyo is available in your location, contact our support team. We maintain English-language support via email and live chat. Our support team can provide general information about our service, though they cannot provide legal advice specific to your jurisdiction.
For legal questions about whether online gaming is permitted in your jurisdiction, we recommend consulting a local legal professional. They can advise you based on your specific circumstances and local law.
Summary
We at mihoyo operate an online gaming platform available only where local law permits. We do not claim to be licensed in any specific jurisdiction. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you access mihoyo from a jurisdiction where online gaming is prohibited, you do so at your own legal risk, and we are not liable for any legal consequences.
By accessing mihoyo, you confirm that you are of legal age and that you are accessing from a jurisdiction where online gaming is permitted. If you have questions about jurisdiction, age requirements, or legal compliance, contact our support team or consult a local legal professional.